Luminanze Consulting offers user-centered services to help make your products and systems effective, efficient, and satisfying for their users. Our services fall into six broad categories (summarized below):

In collaboration with our clients, we tailor these services to the needs of each project at appropriate points in its life cycle.

Goal setting

Before beginning a project, you need to plan it and define what you want from it. Goal setting can produce business goals and objectives, success metrics and criteria, and business requirements. Here's how we can help:

Research and analysis

Building a successful product requires understanding the goals and needs of the target audiences. Research and analysis can identify audience goals and produce audience personas and user-centered requirements. Here's how we can help:

Product evaluation

Evaluation identifies usability problems with your current product or a prototype or emerging design. It can give you anything from quick fixes to strategic recommendations to a snapshot of user task performance. Here's how we can help:

User experience design

User experience design develops all aspects of the UE design from the user's perspective, from information architecture to interaction design to graphic design to prototypes. Here's how we can help:

User assistance design

Regardless of their usability, most products and systems need some kind of accompanying materials that guide and assist the users in learning and using the products. User assistance design can produce and/or evaluate user guides, online help, tutorials, and electronic or printed training materials. Here's how we can help:

Life cycle support

To develop usable products, you need to establish usability and user-centered design as integral components of your development process. Here's how we can help:

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